Your privacy is important to us!  Your messages through our chat channels are regarded as medical history for your pet and are treated as such.  We do not distribute these messages in any way, and they are only ever read by our staff to fulfill any requests you might have.

Use of our chat services is subject to our terms of service. We cannot provide any medical advice over our chat channels unless we explicitly have a valid Veterinary Client Patient Relationship with you and your pet.

 

Thanks,

Emerald City Animal Hospital